Warranty 2017-08-04T21:16:40+00:00

ERC mobile repair has the aim to provide the best services with the help of our highly skilled representatives. Moreover, we have the top quality replacement parts that will not only offer you the best quality but also, a life time warranty on all of replaced parts, unless it has anything that encounters with the below mentioned list. In case of any queries, feel free to give us a call at (512) 580-4477 or email us at support@ercells.com, we will get back to you within 24 hours.

Things that are not included in warranty:

  • Any damage that occurs to your device after the repair, triggered by any other cause will not be entertained.
  • Any misuse of phone that resulted in damage.
  • Issues related to software
  • Issues that occur due to in contact of liquid material.
  • Mishandling of phone that results in bending, cracking or twisting of your cellphone/iPad’s frame.
  • Issues/ Faults that are not in link with the previously done repair, for example, if we replace your sound buttons then any issues regarding power button will not be entertained on the basis of lifetime warranty.
  • Company will not be responsible if you found a loss of data after the repair. (Please backup all the important data before getting it repaired)
  • If you find any other issue with your phone and you make it repair by some other company, after firstly getting it repaired by ERC, then you will not get a lifetime warranty on our services.
  • Issues regarding the condition of your phone before the repair is being done.
  • Screen of your devices that are being cracked.
  • Devices that are Jailbroken.
  • Any issues related to the hardware or performance that is not previously communicated to our squad, at the time of repair.
  • Home button scanner that is either not working or damaged.
  • Any other issue related to the repair must be communicated within three days of the original repair.

This warranty service is only for those customers who used our repair services and whose name is on our system. Warranty services will not be given if the ownership of the device is changed to another person.